FAQs

How can I track my order?

Once your order ships, you’ll receive tracking information using the contact details provided at checkout.

Can I change my shipping address?

Please contact us immediately if you need to update your shipping address. Changes may not be possible once your order enters production or ships.

What if my package is lost or missing?

If your package hasn’t arrived, check your tracking information and contact the shipping carrier. If you still need assistance, reach out through our Contact page with your order number.

My package says delivered, but I can’t find it. What should I do?

Check around your delivery location, with household members, and with your carrier. If your package is still missing, contact us with your order details so we can review the situation.

Will I receive an order confirmation?

Order confirmations are sent to the email address or other supported contact method provided during checkout. Check your spam folder if you don’t see yours.

Are international customs fees included?

International orders may be subject to customs duties, taxes, or import fees depending on the destination. Any applicable charges not collected at checkout may be payable upon delivery.

Can I change the size or color after ordering?

Because our apparel is made to order, changes may not be possible once production begins. Please review your selections carefully before checkout.

How should I care for my clothing?

Follow the care instructions provided with your garment. For printed apparel, washing inside out with cold water and avoiding high heat can help preserve the design.